Terms of Service

Last updated: 2026

These Terms of Service (“Terms”) govern your use of the Element Karbon website and any purchases made through it. By accessing or using our site, you agree to be bound by these Terms.

1. General Conditions

Element Karbon (“we”, “us”, “our”) reserves the right to refuse service to anyone for any reason at any time. You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Products and Pricing

All product descriptions, images, and pricing are subject to change without notice. We make every effort to display products accurately; however, colors and details may vary depending on your device.

Prices are listed in the applicable currency and include applicable taxes unless stated otherwise.

3. Orders and Payment

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or errors in pricing or product information.

Payment must be received in full before orders are processed and dispatched.

4. Shipping

Orders are dispatched in accordance with our Shipping Policy. Delivery timeframes are estimates only and begin from the time of dispatch, not order placement. Element Karbon is not responsible for delays caused by carriers or circumstances beyond our control.

5. Returns, Exchanges & Faulty Items

Returns, exchanges, and faulty item requests are handled in accordance with our Returns Policy. To initiate a request, customers must contact us via email with their order details. Shipping costs are the responsibility of the customer unless the item is confirmed to be faulty.

6. Intellectual Property

All content on this site, including text, images, logos, designs, and graphics, is the property of Element Karbon and may not be used, reproduced, or distributed without our prior written permission.

7. User Conduct

You agree not to misuse the website, including attempting to gain unauthorized access, interfere with site functionality, or submit false or misleading information.

8. Limitation of Liability

To the fullest extent permitted by law, Element Karbon shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Indemnification

You agree to indemnify and hold harmless Element Karbon from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.

10. Governing Law

These Terms are governed by and construed in accordance with the laws applicable in the jurisdiction in which Element Karbon operates, without regard to conflict of law principles.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website. Continued use of the site constitutes acceptance of the updated Terms.

12. Contact Information

For any questions regarding these Terms of Service, please contact us at:
warehouse@customerservice.com